Frequently Asked Questions

Here you will find answers to the common questions asked about our services.

HAVE QUESTIONS?

Yes. You may monitor disk space and bandwidth usage from within your cPanel control panel.

Files must be transferred to the Web server via File Transport Protocol (FTP) or your account’s Web-based File Manager. If you need FTP, SSH, mail, or other Internet software, visit ZDNet Software Library. ZDNet Software Library is a source for the latest Internet applications with ratings and reviews to help you decide which application is best suited for your needs. An FTP tutorial is also available for beginner users who may not be familiar with FTP. We also provide a Web-based File Manager to make it even easier for you to upload your files.

Yes, Zonecloud.net allows customers to purchase just domain names.

We accept MasterCard, Visa, Amex, Discover and Paypal.

Unfortunately we do not provide any free trials but we offer 30 Day Money Back Guarantee if you are not satisfied with any of our services.

Yes, we email you an invoice as soon as your payment is received.

No, We do not offer adult or warez website hosting.

Our servers calculate bandwidth automatically based on the amount of files being uploaded and downloaded from your account.

Unfortunately we do not offer VPS Hosting at the moment. We are planning to expand in the future.

Not at this time. ZoneCloud.net currently runs all Linux based servers.

Instantly after your payment is received.

Yes, you can create Unlimited Email Accounts. We offer 3 different webmail services (Horde, Roundcube, SquirrelMail).

At ZoneCloud.net we understand how important it is to have reliable service. Due to this incredible importance, our staff at ZoneCloud are monitoring our servers to ensure that they are always up, running properly, and to our clients standards. Due this live monitoring and great care, we can ensure that our servers will be up 99% of the time. This is our guarantee to you

YOU NEED SUPPORT?

Live Agent

Reply Time: Instantly

Support Tickets

Reply Time: 30 Minutes

24X7 Call Center

Reply Time: Instantly

Social Media

Reply Time: Instantly

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